Laboratory Quality Resources
] Managers who lead : a handbook for improving health services. Cambridge, MA: Management for sciences for health.
, The role of total quality management in raising the service quality of public health laboratories in developing countries. [S.l.: The Public health care laboratory], 1999.
Strengthening laboratories in Uganda. Cambridge, MA: Management sciences for health (MSH). News bureau, 2005.
, “Changes in costs over time at a medium-sized clinical laboratory”, vol. vol. 41, no. 3, pp. 145 - 146, 2009.
, “Communicating change to laboratory customers”, vol. vol. 42, pp. 403 - 409, 2011.
, “Cost challenges for laboratory medicine automation in Africa”, vol. vol. 6, no. 22, 2011.
, “ISO 15189:2003 : a practical tool for the management of quality in the medical laboratory”, vol. vol. 24, no. 3, pp. 193 - 200, 2005.
, “A laboratory management primer”, vol. vol. 37, no. 7, pp. 397 - 404, 2006.
, “Laboratory quality management : a roadmap”, vol. vol. 27, no. 4, pp. 771 - 790, 2007.
, “Managing laboratory quality : a systematic approach”, vol. vol. 35, no. 10, pp. 621 - 624, 2004.
